Question 1

What is the condition of this iPhone 12?

Accepted Answer

This iPhone 12 is in A+ condition, meaning it is thoroughly tested, certified, and visually almost like new.

Question 2

What is the battery health of this device?

Accepted Answer

This device comes with 100% battery health for reliable, long-lasting performance.

Question 3

Does this refurbished iPhone come with a warranty?

Accepted Answer

Yes, it includes a 6 Months AgainNew warranty covering any functional defects.

Question 4

Has the phone been quality checked?

Accepted Answer

Yes, every AgainNew device passes a rigorous 32-point quality check and a secure data wipe before shipping.

Question 5

What accessories are included in the box?

Accepted Answer

The box includes the refurbished iPhone 12, a charging cable, a SIM ejector tool, and the warranty card.

Question 6

Is a refurbished phone from AgainNew safe to buy?

Accepted Answer

Yes. Every device passes a 32-point quality check, is data-wiped and cleaned, and comes with an AgainNew warranty of 3 to 12 months depending on its condition.

Question 7

What do the conditions Fair, Good, Very good and Superb mean?

Accepted Answer

They describe the cosmetic condition only — every device works perfectly. Superb looks like new, Very good has barely visible marks, Good has light signs of use and Fair has visible scratches.

Question 8

Can I return the device?

Accepted Answer

Yes. You can return a device within the return window shown on the product page for a full refund, and exchanges are available too.

Question 9

Which payment methods are accepted?

Accepted Answer

UPI, cards, net banking and wallets through Razorpay, cash on delivery where available, and bank transfer for business orders.